Shipping policy

Processing Time

Once your order has been placed and payment has been confirmed, our team begins processing your order within 1–2 business days. During peak periods or high order volumes, processing may take slightly longer. You will receive a confirmation email as soon as your order has been dispatched from our facility.

Delivery Timeframes

We ship to customers worldwide. Delivery times vary depending on your location and the shipping carrier assigned to your region. In general, most orders arrive within 7–15 business days from the date of dispatch. Please keep in mind that this is an estimated timeframe and not a guarantee. Factors such as local postal delays, customs processing, public holidays, and high demand periods can occasionally cause orders to take a little longer to arrive. We appreciate your patience in these situations and assure you that your order is on its way.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery at any time. Please allow up to 48 hours after receiving your tracking number for the information to update in the carrier's system. If your tracking information has not updated after several days, feel free to reach out to our support team and we will be happy to look into it for you.

International Shipping

We ship to a wide range of countries around the world. International orders may be subject to customs duties, import taxes, or additional fees upon arrival in your country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost at checkout. We recommend checking with your local customs office if you have any questions about potential fees before placing your order.

Delays & Lost Packages

While we do everything in our power to ensure timely delivery, we are unable to be held responsible for delays caused by customs, carrier issues, or circumstances outside of our control. If your package appears to be lost or has not arrived within 20 business days of dispatch, please contact our support team with your order number and tracking information so we can investigate the matter on your behalf.

Free Domestic Shipping

All domestic orders ship completely free of charge with no minimum order required. Free shipping is automatically applied at checkout and no promo code is needed.

By placing an order with us you agree that you have read and understood our shipping policy in full.